Effective September 12, 2017
This Policy describes how we treat personal information we collect online. This includes on our websites and in our apps.
WHO WE ARE
If we have obtained your consent to share your Personally Identifiable Information (as defined herein) with third parties for such third parties’ marketing purposes (whether through “opt-in” or “opt-out” means), you may opt-out by following the directions in the “Choices” section below.
THE INFORMATION WE COLLECT ABOUT YOU
The information we learn from visitors helps us personalize and continually improve your experience. Here are the types of information we gather.
Personally Identifiable Information
You can visit and enjoy the Website without disclosing any Personally Identifiable Information about yourself. However, in the course of using the Website and the Services, it may be necessary for you to, or you may choose to, provide us with certain Personally Identifiable Information. “Personally Identifiable Information” includes, for example, your name, street address, e-mail address, phone number, mobile phone number, short message service (SMS) or text message address, date of birth, credit card and other payment information, and/or other information that may identify you as an individual or allow online or offline contact with you as an individual. We also may, from time to time, receive Personally Identifiable Information about you from third party sources to improve the Website and our Services, and for the various purposes outlined herein.
Personally Identifiable Information may be collected on or through the Website or Services in a variety of ways and in a variety of circumstances, including, for example:
- when you register on the Website;
- when you participate in contests, sweepstakes, promotions, surveys or voting;
- when you participate in games;
- when you apply for a job on this Website;
- in connection with your purchase of certain products or services (such as club merchandise or tickets);
- when you participate in an online auction;
- when you request or use certain Services or content, when you conduct other types of transactions (e.g., signing-up for a newsletter or other subscription); and
- when you contact us through the Website with a comment, question or complaint (such as by using a “Contact Us” or similar feature on the Website, or by sending us an e-mail).
Website Usage Information
Other Tracking Technologies: We also may use Web beacons and other similar tracking technologies (such as “clear GIFs,” “Web beacons” and “pixel tags”) in the Website, the Services and/or in our communications with you to enable us to know whether you have visited a Web page or received a message. Such technologies are typically a one-pixel, transparent image (although it can be a visible image as well), located on a Web page or in an e-mail or other type of message, enabling the verification of an individual’s viewing or receipt of a Web page or message.
IP Addresses: Our servers collect the IP addresses of computers that visit the Website, which we may use to analyze trends, help administer the Website, track the movement of visitors and gather broad demographic information for aggregate use. IP addresses are not linked to any Personally Identifiable Information, except as may be necessary to verify users’ locations for various purposes, such as to identify problematic accounts, and to determine the applicability of blackout restrictions for certain audio/video subscription products, as applicable.
Clickstream Data: Our servers also collect clickstream data, which includes a trail of electronic information left at each website and web page you visit, such as the referring page that linked you to us (e.g., another Website or a search engine); the pages you visit on this Website; the Website you visit after this Website; other information about the type of Web browser, computer, platform, related software and settings you are using; any search terms you have entered on this Website or a referral site; and other Web usage activity and data logged by our Web servers. We may use this information to learn about and determine how much time visitors spend on each page of the Website or the Service, how visitors navigate throughout the Website or the Service and how we may tailor our web pages to better meet the needs of visitors.
Any or all of the above-described activities with respect to non-personally identifiable information may be performed on our behalf by our authorized Service Providers, agents or representatives. Except for IP Addresses (as described above), we may match information that does not alone identify you as an individual with other information we may have from or about you, including your Personally Identifiable Information.
California Do Not Track Disclosure: The Website does not respond to Do Not Track browser settings or signals.
HOW WE MAY USE YOUR INFORMATION
(a) contact you about the Website and/or Services you have requested;
(b) provide you with Services or information you have requested, or products or services you have ordered or signed up for, such as newsletters;
(c) confirm or fulfill an order you have made;
(d) administer your participation in a contest, sweepstakes, promotion, survey or voting;
(e) maintain our Website, our Services, our operations and internal record keeping; and
HOW WE MAY SHARE YOUR INFOMATION
Services Providers: We may provide information (including Personally Identifiable Information and non-personally identifiable information) to our affiliates and third-party service providers, such as hosting providers, data management companies, address list hosting companies, e-mail service providers, analytics companies, distribution companies, fulfillment companies and payment processors (collectively, “Service Providers”), who provide services on our behalf in order to facilitate our operation of the Website and the Services. Our Service Providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose Personally Identifiable Information for their own marketing or other purposes. For further information about the manner in which our Service Providers may use and process your Personally Identifiable Information, contact the Privacy Administrator as set out in the “Contact Us” section below.
Third-Party Marketers: On occasion, our users may have the opportunity to receive special promotions or offers (such as subscriptions to and promotions for goods and services, including, for example, through participation in a co-sponsored sweepstakes or contests) from or involving third party marketers. If we have your permission (which we may obtain through either opt-in or opt-out means), we may share your Personally Identifiable Information with such third parties for these purposes. We are not responsible for how these third parties may use your information, and such uses are subject to their own policies. If you have consented to, but you change your mind and no longer want us to, share your information on a going-forward basis, you may let us know by following the instructions in the “Choices” section below.
Aggregated Demographic Information: We may use and share with third parties aggregated demographic information collected on or through the Website and Services for various purposes, but this information does not include and is not linked to any Personally Identifiable Information that can identify you or another individual person (except, however, with respect to IP Addresses, in the limited case of us verifying users’ locations for various purposes, such as to determine the applicability of blackout restrictions for various video/audio subscription products, as applicable).
Business Transfer: As time passes, SRFC (or a part thereof), may be sold along with its assets, or other transactions may occur (such as a corporate reorganization, asset sale or other change in corporate control) in which customer information (including Personally Identifiable Information) is one of the business assets transferred. In such a case, the customer information (including Personally Identifiable Information), which we have gathered, may be one of the business assets we transfer.
You have various choices with respect to certain of our uses of the Personally Identifiable Information we collect from you on or through the Website or Services. For example, our registration and order forms may contain a box for you to indicate whether you consent to receive special offers and promotions from us. They may also contain a box for you to indicate whether you would like us to share your Personally Identifiable Information with third parties that may contact you in connection with their own promotions and offers. If you have not consented to us using your Personally Identifiable Information for these purposes, we will only use it to complete the transaction or provide the service or product you have requested.
If you have agreed to receive communications or solicitations from us, but you later change your mind, you can revise your preferences by emailing us at [email protected]. You also may opt out of receiving all future promotional e-mails from us by clicking on an opt-out or “unsubscribe” link within the promotional e-mail you receive. Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.
You may also opt out of our SMS messages by texting “STOP” or another applicable keyword to the short code applicable to the particular SMS Service (as further described below).
If you have agreed to have us share your Personally Identifiable Information with third parties so that they may contact you about promotions, offers and other information, but you change your mind and no longer want us to share your personally identifiable information with third parties for their direct marketing use, you can revise your preferences by emailing us at [email protected]. If you do request to have us stop sharing your Personally Identifiable Information with other entities for their direct marketing purposes, such request will only apply as of the date of your request, and we will not be responsible for any communications that you may receive from entities that received your Personally Identifiable Information prior to such request. In these cases, please contact that entity directly or click on the opt-out or “unsubscribe” link that should be included within the promotional e-mail you receive from such third party.
THIRD PARTIES THAT MAY USE YOUR INFORMATION
MOBILE MESSAGE SERVICES USING YOUR INFORMATION
We may make available a service through which you can receive messages on your wireless device via short message service (“SMS Service”). If you subscribe to one of our SMS Services, you thereby agree to receive SMS Service messages at the address you provide for such purposes.
You understand that your wireless carrier’s standard rates apply to these messages, and that you may change your mind at any time by following the instructions in the “Choice” section above. You may be required to register and provide Personally Identifiable Information, which may include, for example, your name, SMS address, wireless carrier and, if fees are applicable to the SMS Service you subscribe to, billing information (either your credit card information or mobile service carrier information if applicable fees will be billed through your carrier). We may also collect the date, time and content of your messages in the course of your use of the SMS Service. We will use the information we obtain in connection with our SMS Service for the purpose of sending the SMS messages. If fees are charged to your wireless account invoice, we may provide your carrier with your applicable information to facilitate the transaction in connection therewith. Your wireless carrier and other service providers may also collect data about your wireless device usage, and their practices are governed by their own policies. We may also contact your carrier, which may access the content of your wireless account, for the purpose of identifying and resolving technical problems and/or service-related complaints.
You acknowledge and agree that the SMS Service is provided via wireless systems, which use radios (and other means) to transmit communications over complex networks. We do not guarantee that your use of the SMS Service will be private or secure, and we are not liable to you for any lack of privacy or security you may experience. You are fully responsible for taking precautions and providing security measures best suited for your situation and intended use of the SMS Service.
OUR SECURITY PRACTICES TO PROTECT YOUR INFORMATION
The security of your Personally Identifiable Information is important to us. Your preferences are password protected for your privacy and security, and we employ industry-standard Secure Socket Layer (SSL) technology in an effort to protect data transmissions. However, due to the inherent open nature of the Internet we cannot guarantee that communications between you and any Website or Service, or information stored on any Website or our servers, will be free from unauthorized access by third parties such as hackers. We strongly recommend that you do not disclose your password to anyone.
If you contact us by e-mail, via a messaging feature, or by a “contact us” or similar feature on the Website, you should be aware that your transmission might not be secure. A third party could view information you send by these methods in transit. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.
In the unlikely event that we believe that the security of any user’s Personally Identifiable Information in our possession or control may have been compromised, we may seek to notify such user of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your e-mail address, we may notify you by e-mail. You consent to our use of e-mail as the means of such notification. However, if you do not want to be notified by e-mail for this purpose, please contact us at [email protected].
ACCESSING, REVIEWING, UPDATING OR CORRECTING YOUR INFORMATION
If you want to access, review, update or correct inaccuracies in your Personally Identifiable Information, you can email us at [email protected] Your preferences include, for example, your profile information, as well as any shipping, payment and account information (if applicable), as well as whether you want to receive communications from us. We may request certain Personally Identifiable Information for the purposes of verifying the identity of the individual seeking access to their personal information records.
WHEN YOU LINK TO OTHER WEBSITES
By using the Website, you are consenting that your information (including your Personally Identifiable Information) may be collected, maintained, transferred and processed by us, our affiliates and/or other third-party Service Providers in and to the United States and other countries and territories.
OUR POLICIES REGARDING CHILDREN THAT ARE UNDER 13
Information Collected and Parental Rights: If your child wants to register on or participate in certain activities in the areas of the Website that are directed to children under 13, and such participation requires that we collect Personally Identifiable Information from your child, we will collect from your child your and your child’s name and/or e-mail address in order to obtain your consent. You have the right to review your child’s Personally Identifiable Information, to have that information deleted, and/or to refuse to permit its further collection or use. Parents can contact the Privacy Administrator at the address or email asset forth at the end of this policy and we will respond to their requests.
Information Use and Disclosure: We may use the Personally Identifiable Information to provide the child with the special services for which he or she has registered, such as membership in a Kids Club, receipt of newsletters, information on camps or Academy, or participation in contests. We do not condition a child’s participation in any of our online activities on the disclosure of more information than is reasonably necessary to participate in the activity.
Personally Identifiable Information collected on or through any portions of our Website that are directed to children under 13 may be shared with Service Providers (as defined above) with whom we contract to operate this Website and some of our Services. These Service Providers will use such Personally Identifiable Information of Website visitors only for the purposes of carrying out these operations. To the extent required or permitted by law, we may also collect, use and disclose such Personal Identifiable Information in connection with security-related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements. We may also use Website users’ information as permitted by law to protect our rights or property, our website, or its users and their safety. As set forth above, we endeavor to maintain the confidentiality, security, and integrity of the Personally Identifiable Information collected from your child. Other than our Service Providers and as described above, we will not share your child’s Personally Identifiable Information with third parties.
YOUR CALIFORNIA PRIVACY RIGHTS.
If you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year.
To exercise your rights, you can email or write to us at the address below. Mention in your letter that you are making a “California Shine the Light” inquiry. We will respond within 30 days.
Sacramento Republic FC
2421 17th Street, Suite 100
Sacramento CA 95818
Attention: Privacy Administrator/Legal
Phone: (916) 307-6100
E-mail: [email protected]